Draft — not yet legally reviewed. Loan brokering and referral is a regulated activity in a number of states, and several require licensing or specific disclosures. Have counsel review this and confirm your licensing position in every state you accept applicants from before launch.

Terms of Service

Last updated: [DATE] · Effective: [DATE]

1. What SBAConnector is

SBAConnector is operated by [LEGAL ENTITY NAME] ("we," "us"). We provide a service that collects loan application information from small business owners and refers it to SBA-participating lenders.

Please read this carefully:

We are not the U.S. Small Business Administration and have no affiliation with, endorsement from, or authorization by the SBA or any government agency.
We are not a lender. We do not approve loans, set rates, issue commitments, or make credit decisions.
We cannot guarantee that you will be approved, matched, or contacted by any lender.
You may apply directly to any SBA lender yourself, at no cost, without using our service.

2. Eligibility

You must be at least 18, a legal resident of the United States, and authorized to submit information on behalf of the business you are applying for. By using the service you confirm all of that is true.

3. Your responsibilities

Provide accurate, complete, and current information. Misrepresenting information on an SBA loan application can carry criminal penalties under federal law.
Keep your email account secure — it controls access to your SBAConnector account.
Do not submit information about anyone else without their authorization.
Do not attempt to disrupt, probe, or gain unauthorized access to the service.

4. Lender referrals and your authorization

We will not send your information to a lender without your written authorization. That authorization identifies what is shared and for what purpose. Once a lender receives your file, that lender's own terms and privacy practices govern how it handles your information — we do not control lender conduct, decisions, timelines, or the terms they offer.

5. Fees

Submitting an application and being matched with lenders is free to you. [DESCRIBE ANY FEES YOU CHARGE, TO WHOM, AND WHEN — including any compensation received from lenders.]

TODO: If you receive compensation from lenders for referrals, that generally must be disclosed clearly and conspicuously. Confirm the required disclosure language with counsel.

6. No professional advice

Nothing on this site or from our staff is legal, tax, accounting, or investment advice. Information about SBA programs is provided for general reference and may not reflect current SBA rules. Consult your own advisors, and confirm program details at sba.gov.

7. Availability

We provide the service "as is" and "as available." We may modify, suspend, or discontinue any part of it. We do not warrant that the service will be uninterrupted or error-free.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, business, or opportunity, arising from your use of the service. Our total liability will not exceed [AMOUNT / FEES PAID].

TODO: Some states limit the enforceability of broad liability caps. Have counsel confirm this survives in your operating states.

9. Indemnification

You agree to indemnify us against claims arising from information you submit that is inaccurate, fraudulent, or that you were not authorized to provide.

10. Termination

We may suspend or terminate your access if you violate these terms or if we suspect fraud. You may stop using the service and request deletion of your information at any time, subject to our retention obligations described in the Privacy Policy.

11. Governing law and disputes

These terms are governed by the laws of [STATE], without regard to conflict of law rules. [ARBITRATION / VENUE CLAUSE — decide with counsel whether to include a binding arbitration clause and class action waiver, and note that these carry their own disclosure requirements.]

12. Changes

We may update these terms and will post the revised version here with a new date. Continued use after changes means you accept them.

13. Contact

[LEGAL ENTITY NAME]
[ADDRESS]
legal@sbaconnector.com